{"id":397031,"date":"2025-12-02T16:54:43","date_gmt":"2025-12-02T21:54:43","guid":{"rendered":"https:\/\/staging.avenuedesigncanada.com\/397031-2\/"},"modified":"2026-02-27T14:12:01","modified_gmt":"2026-02-27T19:12:01","slug":"politique-de-retour-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/www.avenuedesigncanada.com\/fr\/politique-de-retour-et-de-remboursement\/","title":{"rendered":"POLITIQUE DE RETOUR ET DE REMBOURSEMENT"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_8c66a4-7c, .wp-block-kadence-advancedheading.kt-adv-heading397025_8c66a4-7c[data-kb-block=\"kb-adv-heading397025_8c66a4-7c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading397025_8c66a4-7c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_8c66a4-7c[data-kb-block=\"kb-adv-heading397025_8c66a4-7c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_8c66a4-7c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_8c66a4-7c[data-kb-block=\"kb-adv-heading397025_8c66a4-7c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_8c66a4-7c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_8c66a4-7c\"><\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ca4f20-cc, .wp-block-kadence-advancedheading.kt-adv-heading397025_ca4f20-cc[data-kb-block=\"kb-adv-heading397025_ca4f20-cc\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ca4f20-cc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ca4f20-cc[data-kb-block=\"kb-adv-heading397025_ca4f20-cc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ca4f20-cc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ca4f20-cc[data-kb-block=\"kb-adv-heading397025_ca4f20-cc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ca4f20-cc wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ca4f20-cc\"><\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_5def67-d4, .wp-block-kadence-advancedheading.kt-adv-heading397025_5def67-d4[data-kb-block=\"kb-adv-heading397025_5def67-d4\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading397025_5def67-d4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_5def67-d4[data-kb-block=\"kb-adv-heading397025_5def67-d4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_5def67-d4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_5def67-d4[data-kb-block=\"kb-adv-heading397025_5def67-d4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_5def67-d4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_5def67-d4\"><\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_0, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_0[data-kb-block=\"kb-adv-heading397025_ad8845-29_0\"]{font-size:var(--global-kb-font-size-lg, 2rem);font-weight:400;font-style:normal;font-family:'Playfair Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_0[data-kb-block=\"kb-adv-heading397025_ad8845-29_0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_0[data-kb-block=\"kb-adv-heading397025_ad8845-29_0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_0\">POLITIQUE DE RETOUR<\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_3, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_3[data-kb-block=\"kb-adv-heading397025_ad8845-29_3\"]{font-weight:400;font-style:normal;font-family:'Red Hat Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_3 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_3[data-kb-block=\"kb-adv-heading397025_ad8845-29_3\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_3 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_3[data-kb-block=\"kb-adv-heading397025_ad8845-29_3\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_3 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_3\">Les meubles sur mesure, les meubles, les tapis, les \u0153uvres d&rsquo;art, les miroirs, les coussins, les jet\u00e9s et les accessoires ne sont ni repris ni \u00e9chang\u00e9s, sauf en cas de d\u00e9faut de fabrication.<\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_5, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_5[data-kb-block=\"kb-adv-heading397025_ad8845-29_5\"]{font-weight:400;font-style:normal;font-family:'Red Hat Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_5 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_5[data-kb-block=\"kb-adv-heading397025_ad8845-29_5\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_5 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_5[data-kb-block=\"kb-adv-heading397025_ad8845-29_5\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_5\"><strong>LUMINAIRES<\/strong><\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_6, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_6[data-kb-block=\"kb-adv-heading397025_ad8845-29_6\"]{font-weight:400;font-style:normal;font-family:'Red Hat Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_6[data-kb-block=\"kb-adv-heading397025_ad8845-29_6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_6[data-kb-block=\"kb-adv-heading397025_ad8845-29_6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_6\">Si vous recevez un \u00e9clairage incorrect ou endommag\u00e9, veuillez en informer notre service client\u00e8le dans les 48 heures afin de d\u00e9poser une r\u00e9clamation. Toute notification ou r\u00e9clamation en dehors de ce d\u00e9lai sera refus\u00e9e. Nous ne pouvons pas traiter une r\u00e9clamation ou effectuer un retour sur un \u00e9clairage qui a \u00e9t\u00e9 install\u00e9. Les retours envoy\u00e9s en port d\u00fb seront renvoy\u00e9s \u00e0 l&rsquo;exp\u00e9diteur.<\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_8, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_8[data-kb-block=\"kb-adv-heading397025_ad8845-29_8\"]{font-weight:400;font-style:normal;font-family:'Red Hat Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_8[data-kb-block=\"kb-adv-heading397025_ad8845-29_8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_8[data-kb-block=\"kb-adv-heading397025_ad8845-29_8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_8\"><strong>LES EXIGENCES RELATIVES AUX RETOURS D&rsquo;\u00c9CLAIRAGE :<\/strong><\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_9, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_9[data-kb-block=\"kb-adv-heading397025_ad8845-29_9\"]{font-weight:400;font-style:normal;font-family:'Red Hat Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_9[data-kb-block=\"kb-adv-heading397025_ad8845-29_9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_9[data-kb-block=\"kb-adv-heading397025_ad8845-29_9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_9\">L&rsquo;article a \u00e9t\u00e9 livr\u00e9 au cours des 30 derniers jours.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>L&rsquo;article a \u00e9t\u00e9 livr\u00e9 au cours des 30 derniers jours.<\/li>\n\n\n\n<li>Le(s) article(s) n&rsquo;a (n&rsquo;ont) pas \u00e9t\u00e9 utilis\u00e9(s) ou install\u00e9(s).<\/li>\n\n\n\n<li>L&rsquo;article doit \u00eatre dans son emballage d&rsquo;origine. Cela comprend tous les mat\u00e9riaux d&#8217;emballage d&rsquo;origine, les informations et documents d&rsquo;usine d&rsquo;origine.<\/li>\n\n\n\n<li>L&rsquo;article doit \u00eatre emball\u00e9 exactement comme il a \u00e9t\u00e9 exp\u00e9di\u00e9. Il est interdit d&rsquo;\u00e9crire ou d&rsquo;apposer des marques sur l&rsquo;ext\u00e9rieur de l&#8217;emballage. Toute l\u00e9g\u00e8re variation dans le r\u00e9-emballage pourrait endommager l&rsquo;article en cours de transport et rendre le retour invalide.<\/li>\n\n\n\n<li>Tout \u00e9clairage personnalis\u00e9 n&rsquo;est pas remboursable. Cela inclut toute modification de la longueur totale de la cha\u00eene (allongement ou raccourcissement).<\/li>\n<\/ul>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_14, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_14[data-kb-block=\"kb-adv-heading397025_ad8845-29_14\"]{font-weight:400;font-style:normal;font-family:'Red Hat Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_14 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_14[data-kb-block=\"kb-adv-heading397025_ad8845-29_14\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_14 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_14[data-kb-block=\"kb-adv-heading397025_ad8845-29_14\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_14 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_14\"><strong>VENTES FINALES ET ARTICLES EN LIQUIDATION<\/strong><\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_15, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_15[data-kb-block=\"kb-adv-heading397025_ad8845-29_15\"]{font-weight:400;font-style:normal;font-family:'Red Hat Display';}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_15 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_15[data-kb-block=\"kb-adv-heading397025_ad8845-29_15\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_15 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_ad8845-29_15[data-kb-block=\"kb-adv-heading397025_ad8845-29_15\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_ad8845-29_15 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_ad8845-29_15\">Veuillez noter que les articles en vente finale et en liquidation ne sont ni repris ni \u00e9chang\u00e9s, sauf en cas de d\u00e9faut de fabrication.<\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_b543a6-d4, .wp-block-kadence-advancedheading.kt-adv-heading397025_b543a6-d4[data-kb-block=\"kb-adv-heading397025_b543a6-d4\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading397025_b543a6-d4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_b543a6-d4[data-kb-block=\"kb-adv-heading397025_b543a6-d4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_b543a6-d4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_b543a6-d4[data-kb-block=\"kb-adv-heading397025_b543a6-d4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_b543a6-d4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_b543a6-d4\"><br\/><\/p>\n<style>.wp-block-kadence-advancedheading.kt-adv-heading397025_801520-a2, .wp-block-kadence-advancedheading.kt-adv-heading397025_801520-a2[data-kb-block=\"kb-adv-heading397025_801520-a2\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading397025_801520-a2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading397025_801520-a2[data-kb-block=\"kb-adv-heading397025_801520-a2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading397025_801520-a2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading397025_801520-a2[data-kb-block=\"kb-adv-heading397025_801520-a2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading397025_801520-a2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading397025_801520-a2\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>POLITIQUE DE RETOUR Les meubles sur mesure, les meubles, les tapis, les \u0153uvres d&rsquo;art, les miroirs, les coussins, les jet\u00e9s et les accessoires ne sont ni repris ni \u00e9chang\u00e9s, sauf en cas de d\u00e9faut de fabrication. LUMINAIRES Si vous recevez un \u00e9clairage incorrect ou endommag\u00e9, veuillez en informer notre service client\u00e8le dans les 48 heures&#8230;<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"disable","_kad_post_title":"hide","_kad_post_layout":"normal","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"bottom","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-397031","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Paneri Shah","author_link":"https:\/\/www.avenuedesigncanada.com\/fr\/author\/paneri\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/pages\/397031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/comments?post=397031"}],"version-history":[{"count":2,"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/pages\/397031\/revisions"}],"predecessor-version":[{"id":408869,"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/pages\/397031\/revisions\/408869"}],"wp:attachment":[{"href":"https:\/\/www.avenuedesigncanada.com\/fr\/wp-json\/wp\/v2\/media?parent=397031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}